Start your event

Three quick steps and your event will be visible on the Baltics’ largest ticketing platform.

Start ticket sales

As soon as the event has been entered into the system, you can start ticket sales.

Important! Along with the completed order form, we kindly ask you to provide a short textual description of the event and the event poster design (2400x1256 px). All graphic materials submitted by the organizer that will be published in Bilietai.lt’s digital environment must be in RGB color mode. Events with incomplete information will not be entered into the sales system.

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Sign the contract

The contract is necessary to clearly define a legally sound relationship between your company and Bilietai.lt when communicating with ticket buyers. Once the standard framework agreement is signed, new events can be managed through the order form and the self-service environment. The contract will be sent to you by the project manager after completing the application form.

General terms and conditions of contracts

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Fill out the event order form

As soon as the event has been entered into the system, you can start selling tickets. Important! All graphic materials provided by the organizer and published in Piletilevi's digital environment must be in RGB colors. Events with incomplete information will not be entered into the sales program.

Event order form

The order form is required so that Bilietai.lt can accurately and quickly process all requests to start ticket sales for your event. In the order form (PDF format), you will need to provide the key information required for Bilietai.lt to publish the event and begin ticket sales. Once completed, please send the filled order form (PDF) to your event system administrator or your project manager.

Download PDF

Organizer FAQ

How much do Bilietai.lt services cost?

We have a range of sales and promotional opportunities and solutions for both larger and smaller organisers. With the help of a project manager, you will find the best solution for your event.

Can I sell tickets directly on my website?

Yes, the organiser has the possibility to integrate the Bilietai.lt shopping window widget into their website. This service is free of charge.

Can I book tickets and issue invitations myself?

Each organiser has the possibility to book tickets, issue invitations or set ticket prices and send them directly to the customer's email.

Do you have a venue plan?

The organiser will provide the project manager with information about the venue plan and we will organise ticket sales accordingly. We already have plans for most of the venues. If the event is organised under special arrangements or if a completely new venue is chosen, we will also need to be sent a site plan.

How do I create a discount code? Can I find out later how many tickets have been purchased with a discount code?

To create a discount code, the project manager needs to specify the name of the discount code, its value, and a time/quantity limit. We can also create personalised discount codes. We will also send you a report on the purchases made.

How are tickets sold at the venue? Do I need to organise anything as an organiser?

The organiser can sell the tickets themselves through our system or order the service from Bilietai.lt.

How are tickets checked?

Organisers can rent ticket scanners from Bilietai.lt or use the Bilietai scan app on their phones.

How does Bilietai.lt checkout work?

Bilietai.lt issues a monthly commission invoice for the previous month's sales, which is offset against the tickets sold. The balance of ticket sales will be transferred to the organiser on Friday of the week following the event.

Can I receive ticket revenue before the event?

Ticket revenue can be collected before the event if the event meets certain criteria. For more information, please contact our Project Manager.

What happens to sold tickets if an event is cancelled or postponed?

Bilietai.lt will be able to issue refunds to purchasers at the organiser's request. "Bilietai.lt will take care of communication with the customers in this case. If the event is postponed, the tickets purchased will automatically be valid for the new date and will not need to be changed.

I would like to contact ticket buyers. What should I do?

The GDPR rules do not allow the transfer of this data to third parties. We do not prohibit communication with ticket buyers, but the information can only be communicated through Bilietai.lt and our project manager.